Grannie's Heilan Hame Holiday Park (ParkDean)

• Beach on its doorstep
• Swimming Pool
• Kids’ and teens’ club
• Pet-friendly accommodation
• Tents, campervans, motorhomes, trailer tents and touring caravans catered for
• Lodges and Static caravans available for hire

Discover the perfect seaside location at Grannie’s Heilan’ Hame Holiday Park with amazing views of the Dornoch Firth.

Relax on the park’s sandy beach and enjoy a variety of activities suitable for all ages. While adults can unwind at the entertainment venue, children can splash around in the indoor pool or have fun in the adventure playground.

If you’re feeling adventurous, the Scottish Highlands are within easy reach from the holiday park (ideal for the NC500). Alternatively, you can explore the nearby castles, waterfalls and wildlife parks, or head to the historic cathedral town of Dornoch.

End your day in the park with a drink and meal at the Coast Bar and Restaurant, before enjoying the evening entertainment.

Parkdean Resorts Grannie's Heilan' Hame Holiday Park, Sutherland

4.2

Based on 1602 reviews

janice FELL

16:57 25 Apr 24

We had a lovely time.Staff are a credit to you, the young man and young lady on reception are a credit, there was a very rude man addressing them in a very loud bombastic manner while I was being checked in,they maintained a proffesional demenour throughout.

Donna Anderson

11:12 25 Apr 24

The caravan location was perfect, just a short walk to the beach. The cleanliness of the caravan was acceptable but definitely could have been better.The young man at reception that I spoke to a few times could not have been more helpful, however otherwise the service we received was pretty terrible.Reported a light not working in the caravan 3 times and it didn't get sorted. Hired a high chair for £15 and the gave us one with dried in food all over it - I would definitely expect the chairs to be cleaned between hires.

george blair

18:05 23 Apr 24

Very good.And friendly

Ian Stewart

06:43 23 Apr 24

Only bad thing was the weather but it is April

Michelle Lagar

21:31 20 Apr 24

Beautiful location with friendly staff and clean facilities.

Elizabeth Browne

00:51 19 Apr 24

Caroline Guy

17:43 18 Apr 24

We attempted to check in at 4pm (check in time) to be told our caravan had not yet been cleaned and couldn't be told when it might be ready.An hour and a half later we checked in and were disappointed that there were no bin bags or toilet rolls in the caravan. I know you no longer get tea towels, washing up liquid or towels but didn't expect there is be no bin bags! There was a DVD player with no DVDs. TV was not watchable due to interference in signal. Internet signal would not support streaming to the kids.There was no guide to how the oven worked - the gas didn't seem to be connected. There qas no info how to work the heating so we played around with buttons as it wasnt on a timer or on for arrival and it was cold and wet when we were there. There was no hair dryer.Only 2 of us managed to book swimming prior to arriving on site and all other activity were booked up. We were able to go into Dornoch and purchase DVDs at the local charity shop so we made do. Our trip wasn't ruined as we made it great for the kids but we would've been as good camping at the campsite as it felt like we were camping but in someone's caravan but for 600 pound more. The caravan itself was clean but when there aren't basic amenities it's quite disappointing.

Roz Patterson

11:34 17 Apr 24

Stayed at a friend's beautiful caravanPark very well equipped and lovely beach nrby Takeaway ,shop and bar all on site .Dornoch just few miles down the road and has shops and cafes . Also has a beautiful beach .

Paul Davidson

09:38 15 Apr 24

This place is going downhill. Very dirty toilet and showers all 3 days we were there. Poo in the shower for at least 4 hours. Pitch we were put on had been dug up and was in unusable

Wendy Taylor

10:17 14 Apr 24

The staff were fabulous. Shop was well stocked, facilties were clean and well managed. The activities were great, girls loved their squishies. The pool was lots of fun, Sara the attendant was fab. Reception was friendly and helpful. We had a great holiday⭐⭐⭐

Simon Aldred

12:04 13 Apr 24

If you like Parkdean parks then you will like this one.

Hayley Gardiner

11:23 13 Apr 24

No facilities for dogs, other than a few tables in a small area. While I understand not allowing dogs in areas, if it’s a dog friendly park there should be more areas that dogs can go - such as an area in the entertainment venue. Bar however was very expensive so we weren’t too disappointed we couldn’t sit for long! Facilities in the caravan were ok - no trays etc for use in oven, and some of the kitchen utensils we had to clean before use. Chair missing from dining area - so only had 3 chairs for 8 guests…lightbulb missing in kitchen, and some of the spare sheets were marked. Caravan was very modern and lovely on first look - these little things just made the experience a little disappointing.

Nicola Caldwell

12:35 11 Apr 24

Weather ruined it for us unfortunately. And not being able to get a coffee anywhere on site wasn’t great.Also the pool changing area was way too small for the amount of people trying to change there.Caravan was lovely, although we had to ask for some beds to be made up that hadn’t been.

Phil Coulby

12:12 11 Apr 24

The Pitch was Muddy and rutted, other pitches around were not and were unused during our stay, this was a negative to start the holiday with.The Facilities were clean staff as ever friendly and despite all bad weather the most was made over the week

Scott Macfarlane

07:51 11 Apr 24

Really relaxed, had a lovely caravan at the edge of the park next to the beach and great weather

Sarah Hemming

19:00 07 Apr 24

Thomas Roddie

23:44 06 Apr 24

Didn't do much while I was here but the security guy Rob was fantastic.

Gabrielle Craig

15:37 06 Apr 24

Just back from 4 night stay at Grannies and loved it so much we booked again at check out for next year.Caravan in best location, clean, comfortable.Facilities all very clean, great set up.Staff all fantastic, from Starland Krew, to lifeguards, waiting staff and reception.Can’t wait to return again next year

paulstihl

14:59 04 Apr 24

Maksymilian Wilkos

15:51 03 Apr 24

Kevin McMahon

15:10 02 Apr 24

Great location and friendly staff

PAULINE CONNOLLY

12:18 30 Mar 24

We have been coming here for 15+ years. Fantastic walks on and around the beach for the dog.

Nick Bowes

14:59 29 Mar 24

From the moment we pulled up to check-in, the staff and service were amazing, Tilly on reception was fantastic and the life guard on swimming was also amazing.

david mckay

21:30 25 Mar 24

Great holiday park staff were great caravan needs a deep clean but it is clean enough a bit expensive for food and drink good fun though

Josephine Gilchrist

09:49 25 Mar 24

Una Macleod

21:16 24 Mar 24

Lovely little getaway from the Western isles. Catherine entertainment Manager in particular sorted out a computer error with ease and was brilliant on stage at entertaining and encouraging the young folk. Facilities are great.

kristofer kopowski (issac 180)

16:03 21 Mar 24

Place it's self is nice staff helpful but the restaurant well it's pritty bad staff are good its just the food is way blow average

Michelle Hewett

22:51 18 Mar 24

It's a small site with brilliant facilities and so close to a fantastic beach

Fairy40 Fulton

12:12 20 Feb 24

Kel 1690

09:41 14 Jan 24

Matthew Teanby

02:09 06 Jan 24

Amazing place to go beautiful beach and surrounding areas,no issues at all just go!!!

Karen Lewis

16:45 28 Nov 23

Tommy Hood

05:47 20 Nov 23

Best holiday I've ever had

Joyce Cameron

14:30 16 Nov 23

Advertised as dog friendly it is definitely not very disappointed. We have a tiny wee blind dog and we're not allowed in the complex with her. Parkdean at Lake Windemere were fantastic so when dornoch said they were dog friendly I thought it would be the same

Krzysztof Filipowicz

20:03 10 Nov 23

The park is situated in a rather secluded yet picturesque location. It is located in close proximity to the beach, adding to its charm. The staff members are exceptionally friendly and always ready to assist. The static caravans are clean and spacious, offering a delightful view of the sea. I highly recommend it.

Phill Williams

21:17 07 Nov 23

Used as base for touring around Highlands,Reception very helpful,club house busy ,happy with site in general ,fantastic location 👍

Jackie Ross

19:35 05 Nov 23

Allan Napier

17:40 31 Oct 23

Rachel Wilson

08:52 27 Oct 23

Loved it here so much. We hired a sea front caravan which was a bit more expensive but soo worth it. The views of the beach were breathtaking with magnificent sunrises and beach walks in both directions. We arrived in the middle of Storm Babet and the staff were so friendly and everything was still open to us. The amenities were great and always open for the visitors. It's a perfect location with so many attractions worth visiting. Loch Fleet, Ben Wyvis, Ullapool, beautiful lighthouses and the stacks. And everywhere such beautiful scenery. We absolutely fell in love with this area and will be visiting again for sure.

Stuart Fletcher

17:35 26 Oct 23

Good value caravan. Impeccably clean.

mandy nesfield

15:47 23 Oct 23

First time at the park and absolutely loved it. The staff were really friendly and helpful. The caravan was clean and comfortable. Location was stunning with the beach easily accessible. Thoroughly recommend the fish and chips.Amazing places to visit only a short journey from the park, fabulous beaches and loads of wildlife.Will definitely be back

Rachel Wilson

10:18 23 Oct 23

sean faulkner

09:55 22 Oct 23

john doe

14:47 19 Oct 23

Didn't stay myself as I live nearby but had friends stay here they said was a nice park a little expensive in the food at the restaurant and fish an chip shop but overall was good experience

Graeme Munro

13:18 17 Oct 23

It’s a great location with a lot to do and see locally, but the park itself is tired and in desperate need of repair and upgrade.The touring facilities are very poor, there are basic shower cubicles but hot water is not a given, nor are cleanliness or toilet paper.The bar and restaurant are as you’d expect (7/10) and the entertainment for young children is adequate (7/10), everything else is lagging somewhat (4/10).The beaches and scenery are beautiful and there are some great villages to explore, not least Dornoch which is only a couple of miles away by road or along the coast on foot.Visit the area, choose somewhere better cared for.

Philip Graham

19:52 16 Oct 23

Louis Cropper

18:11 14 Oct 23

The accomodation was clean and everything worked 50ft from the beach

Laura Sparrow

15:43 14 Oct 23

First time visiting this particular Park Dean and not disappointed! Food in the restaurant was lovely and piping hot when it arrived at the table.

Douglas Gray

12:19 14 Oct 23

Janette Forsyth

14:55 09 Oct 23

jillian barnett

22:48 07 Oct 23

Excellent resort and the beach was beautiful with it's stunning sunsets

David Swift

17:32 06 Oct 23

Steve

10:38 30 Sep 23

Stephen Cummings

21:46 29 Sep 23

Fantastic park, beautiful beach great walks and dog friendly

Morag Lamond

07:55 27 Sep 23

Susan Mactaggart

10:45 26 Sep 23

Caravan holiday

Riley is awesome

19:30 24 Sep 23

Great site, staff friendly, will defo return

Pat Walker

13:45 23 Sep 23

Total R&R been before and back again April next year. Excellent staff, location is perfect for visiting other area's. Take a moment and sit on the beach in the peace and quiet and enjoy.

Red Blaze

15:09 22 Sep 23

Mateusz Jacewicz

20:44 19 Sep 23

All great

Ian Claridge

11:57 17 Sep 23

Stewart Brunton

12:50 15 Sep 23

Rosie miller

09:13 13 Sep 23

caravan site is lovely. not much entertainment for adults at night. restaurant food is passable. staff are lovely. Embo beach is a spectacular beach and worth the walk around. Worth a pit stop.

Michael Fytche

19:56 11 Sep 23

Along way from home but we'll worth the travel.good food good drink lovely location caravan was nice well equipped didn't want for anything when we got there

natalie griffin

14:21 10 Sep 23

We stayed here in 2nd august 2022. Great value, clean toilets. no complaints.

Peter Clark

05:25 10 Sep 23

Standard Parkdean holiday park facilities, a little disappointed with the availability of the swimming but the Embo and Dornoch beaches make up for it. Accessible directly off the sites paths.

Jacqueline Franklin

08:50 09 Sep 23

Touring pitches not brilliant large holes by ours that had not been repaired properly so churned up, muddy and dangerous at night.Toilet and showers were not clean on arrival and worse in the morningRubbish on pitch which we clearedWill not be back!

chris chalcraft

19:32 08 Sep 23

Outstanding views over the bay. Loads to see around the area.

Robert Mcdonald

17:29 08 Sep 23

The site is great especially Seaview vans.We would say that the van could have been cleaner the cooker still had food on it and the floor had not been hoovered properly 😳

David Atkinson

09:31 06 Sep 23

Shambolic abhorrent facilities of your camping without power . Reported soiled left refuse around water facilities and other hygiene issues noting done also to much dog xxxx found near to where pitched tents were so I won't be back closed toilet facilities so during the rain storms and torrents you had to trail a large distance to use any facilities. In scotland asked for local drinks brands to be told its a English company deal with it. Only positive was breakfast when leaving the morning staff. That date were a pleasure to deal with so them I'd give 5 stars 🌟. Great views of the sea location to embo beach is ideal but bit to far out from anywhere.

Gail Maclean

08:47 06 Sep 23

DAVID ATKINSON

11:48 05 Sep 23

Wo t be ever returning

Helen

11:08 04 Sep 23

Fab holiday in a private caravan, team great booking activities. Sarah at the pool was really helpful with me as I am in a wheelchair. The only let down was the amount of activities on offer but I presume that is because it was the end of season as Scottish kids back in school. However, the rest of the UK kids still on holiday; most of offering for younger children. Biggest DISAPPOINTMENT the chippy, playing music with foul language. Kids fish bites all batter and no fish, chips so thin either burnt or a crisp and the burger destroyed on a George Foreman. Beach views great but the pier blocked off… just fix it. Park dismal, falling apart broken swings. Park really needs an injection of money or with dilapidate moreThan already is!

Annie Gerret

21:12 03 Sep 23

Fantastic beach and clean. Safe park for kids as no busy roads to cross to get to amenities, playpark, beach etc. Just 10/10 for Grannies Heilan Hame

Alex Campbell

20:20 02 Sep 23

I have stayed at Grannies Heian Hame a few times. It's a good place to stay for a break. There is a good restaurant and bar plus entertainment for adults and children. Also a chippy on site.

Adrian Kay

20:16 02 Sep 23

Our first time at Grannie's and we enjoyed it so much we didn't want to leave.Booked to come back next year (2024)

Anita Hall

07:39 02 Sep 23

craig st

15:47 31 Aug 23

I asked for sea view and ended up by the entertainment, tried sleeping but all you can hear is music, 2nd bedroom when we arrived had a really bad smell coming from it like it’s not been cleaned. We thought we go to the chip shop on site and it’s the worst chip shop we ever had the chips were over cooked tasted horrible and was over priced. And entrainment was ok last night the rest of the days been boring and the bar is over priced but the bar tenders are friendly. My mrs also took our clothes to the laundrette to wash our clothes after when taking out the washing machine was a burning smell so we got back to the caravan a new jumper which only been worn once has a massive whole and burnt but all they say is investigating. They’re not really that much to do on the campsite defo the worst we have visited so far, I even notice after bingo people start slowly leaving.

Emzi Doodles

13:03 31 Aug 23

This place is just stunning. The caravans were spotless upon arrival. Right next to the most stunning beach. All the staff are friendly, welcoming and more than happy to help you. We are booking again for next year.

Anniebaby born Parlar

09:12 31 Aug 23

Kerry Jackson

08:07 31 Aug 23

Steven Petrie

17:59 29 Aug 23

I was in a camper and didn't need electric hook up so I was just to park up next to camping area, which wasn't an issue as you are right at far end facing the beach. Only issue is, the toilet/showers were miles away! A park that size with one toilet block....... 🤷‍♂️. Nice view from my pitch tho.

Pamela Harrison

09:34 29 Aug 23

Had a lovely holiday here last year, (2022), went again this year and it was horrendous. Dangerous electrics in accommodation, no shower curtain, raining in through windows, came home early could stand it any longer.

Samantha Mcgee

08:44 29 Aug 23

Beautiful tranquil and quiet but also child friendly would definitely recommend the Seaview caravans Close to the beach and wonderful view

Tom Stanton

08:05 28 Aug 23

Really good for the who family

Jennifer McCraw

15:46 27 Aug 23

Fantastic time here. Weather good too

Keith Bagshaw

17:45 25 Aug 23

Srinivas Nagumantri

21:54 24 Aug 23

Aneta Ziobrowski

20:03 24 Aug 23

We got in pretty late on Friday, September 11th, after a long ten-hour drive. We were super excited about our vacation, but things took a really bad turn. The place we walked into was a mess, with dog hair all over and this really strong chemical smell that just made things worse.The place we got was nothing like what we had picked and paid for. It was smaller, and it just looked different. We had booked for six people, but two of us didn't even have bedsheets or pillows to sleep on that night.I complained the next day, and they told me that the place I booked wasn't available anymore because someone else got it. They tried to make up for it by giving me a voucher for food, but honestly, it felt like a joke since I paid a higher price for a reason. They said there was no other place to move us to, which was unbelievable.Furthermore, the person at customer service didn't seem to understand what I was saying. I had to show her proof of what I booked. Although I requested a refund for the price difference I truly think that this was done intentionally, selling what I had booked for a higher price. I had planned this trip and paid everything upfront, so it's disappointing that they couldn't get it right and make sure the place was clean.I even told them that one of our kids had asthma and another had allergies, but they didn't care. The place was dirty and felt gross, so I ended up spending our first day cleaning up.I did my best to make things work for the sake of my children, even though I was unhappy with how everything turned out.At this point, I don't think I will ever consider using Parkdean Resorts again.

Sheryl Queen

18:15 23 Aug 23

Had caravan booked for months in advance but couldn't book any activities in advance for the kids. It rained the whole week so the kids were bored with no activities to do. Paying 5.99 a pint to listen to entertainment that was awful. Ordered via the app waited 15 minutes and no sign of being served, went to the lounge bar only to see the barmaid in corner chatting away to two guys. A large chips at the chippy was almost a fiver but there is nothing large about it. 🤬 No plug in the sink for washing. broken blind in toilet. This was the worst Parkdean experience out of the six Parkdean Resorts we have went on. Definitely our last with this company.

Hannah Branker

18:09 22 Aug 23

Georgina Scholick

14:48 22 Aug 23

Beautiful van on the sea views. Clean and comfortable with veranda. Two bedroom. Grannies is a beautiful site with spectacular beach and views. We even had shooting stars at night.Staff were lovely in all aspects of the site.Swimming pool was great with lots of play balls and hoops and other.Food and drink was fine the fish and chips were lovely plenty chips and a good size fish yes it’s prices are rather high.Entertainment was good slime and tie dying 8.50 a person there was other things. Matt was great.For teenagers not a great deal. But from the noise they made at 2 o’clock in the morning they did find something to do.We used the tennis court which is available.The shop is a little over priced.Tain is not far away with Asda and home bargains. If your travelling from the south it’s easy accessed on the way to grannies. Dornoch has a Chinese and is recommended. As is the tea rooms and the castle hotel.Sea fishing is available for and quite a few on the beach.This is a smaller site than most. And in the Highlands.

Gareth Hopkins

07:28 22 Aug 23

Steve Scott

20:07 21 Aug 23

We stayed in our own camper van with awning, pitches not flat but plenty of space. Very windy.

Kate Reynolds

19:48 19 Aug 23

Ah, Grannie's. What can I say? The location is outrageously beautiful, the staff members warm and welcoming, and there's everything one needs to have a simply splendid break- and how many holiday parks can boast of having a Neolithic cairn by their reception?I love it here, I really do.

Monika Przednikowska

07:01 15 Aug 23

Is beautiful place to stay ,super friendly atmosphere I love the beach

Alex McKenzie

14:47 13 Aug 23

Lovely site, right on a sandy beach too, only 1 point, £40 for a fish supper, sausage supper(1 sauage) 2 x kids nugget meals is a bit expensive. Food was good but expensive

Thomas Power

11:15 11 Aug 23

Ewan Macfarlane

15:11 08 Aug 23

Enjoyed our 4 night stay. Caravan was clean on arrival and very well equipped. Lovely beaches surrounding the site

Kev Maxwell

18:07 07 Aug 23

Great fir a wee break away

Naty Latini

22:26 06 Aug 23

Alistair Sutherland

10:58 28 Jul 23

Great caravan park with access right onto the really long beach which gives the kids so much space to explore. Good surf for bodyboarding too. Coast restaurant was good menu and speedy service. On site chipper good too. If you’ve got young ones the kids disco and starland express shows in the show bar were hosted by enthusiastic staff which makes such a difference. The pool activities were good too, just make sure you book them a few weeks before you go as they are popular and space is limited. We’re deffo going back.

John Ruddy

17:18 10 Jul 23

We camped here and the location was stunning. Only yards from two fantastic beaches. The kids had loads of fun, and being Parkdean there were good facilities and activities on site to keep them occupied.This is our first time up to Grannie's - it won't be our last.

Mark “Evo” Everton

07:24 17 Jun 23

Perfect location for young and old safe beach, swimming pool and club house for activities for the children. If your kid free best to go when the kids are at school but still a lovely peaceful place to walk along the beach .It's also dog friendly site but they're only aloud in the foyer of the on site pub which is a shame if you want to eat .

Denis Nicol

12:56 14 Jun 23

The park itself and the beaches here are beautiful caravans are well kept and comfortable. I will definitely be going back me and my family loved it . One thing that lets it down massively is the one site chip shop unless they change things massively they actually might kill someone. It's disgusting clean enough but i think they like to reheat from the previous day . Please @parkdean sort this out it's letting the site down

Claire Dymond

11:56 12 Jun 23

Exceeded our expectations. The caravan was spacious and with the most stunning sea view. The beach was stunning and quiet. We loved it so much that while there we've booked to go back next year and are looking at availability annual leave to try and get a couple of weekends in in-between.

Sarah Madeley

12:57 09 Jun 23

Me and my husband stayed here for 7 nights. I can surely say that it was well worth the 10 hour journey from Birmingham. Lovely views, you could see the sea from our caravan. The beach was lovely and most of the time, we were the only people there.The caravan was clean and tidy and the staff were very friendly. I would definitely consider staying again if we’re travelling up to the highlands in the future. I would also recommend to other people.

Alan Murray

14:16 01 Jun 23

Just popped in to have a look as traditional family vacation spot in childhood. Nicely laid out statics with space for touring pitches. Right next to an old harbour/pier which creates a lovely swimming area next to beautiful beach.

francis

21:48 29 May 23

First day here (7 hour drive) well worth it. Caravan spotless, and staff have been lovely, we're one row back from the sea, in Caravan Seaview 20, the views are priceless, can't wait for tomorrow to start exploring.

S. K.

10:30 26 May 23

I have rarely been in an accommodation that offered such a fantastic view of the sea.The accommodation with sea view is very clean and comfortably furnished.There is everything you need to be able to provide for yourself, stove, refrigerator and cutlery were very clean and neat.Bringing our dog was also no problem.It was very quiet and therefore ideal for relaxing with a view of the sea.

nichola ashwell

19:41 20 May 23

Lovely place to stay on route...amenities were fab. Food was lovely despite the wait..worth it. The beach was fab..i even got to watch the sea otter playing in the morning..incredible. Would definitely stay again

Corynne Robinson

13:17 20 May 23

2nd visit to the park. Stunning location. Great facilities travelled 8 hours to get there. We'll worth it will be going back.

Angie

13:22 05 May 23

Stayed here for two nights in April. The staff at reception were very friendly. Our pitch had dirty dog poo bag, rubbish and fag ends left by previous people also was not enough room between pitches, not exactly good first impression. Beach is beautiful. Toilets had no loo roll and there were only two showers! Would not like to come here in the height of summer when very busy.The little shop in the arcade which processes tickets closed before the arcade (around 9pm) I found this strange as a lot of parents said they were up early and returning home therefore wouldn't be able to cash the kids tickets in. Some resorted to giving them away. The chip shop was absolutely disgusting thankfully we only bought chips clearly the oil is never changed. We didn't see entertainment. Pub food was decent enough.To be honest there are way better caravan sites out there I won't be returning.

Gordon Milne

17:09 25 Apr 23

Stayed in 3 bedroom caravan on site for four nights. Excellent accomodation for money paid. North wind blowing cold so had to wrap up well. Reception staff excellent.

Jijo

17:17 11 Apr 23

Stayed here for a week..Initially was stressful cos of leaky shower room and no Wifi at all but glad they gave us a different caravan.WiFi is not guaranteed and if you are lucky you get a good coverage.Tain is the nearest town for amenities as the Nisa local doesn’t have much.Swimming pool is very small and you get a booking if you book well in advance.Toilets are not so clean.

Vikki Helliwell

16:30 09 Apr 23

Great park.Huge playpark for kidsStaff friendlyCampsite the toilet block had no hot water one morning or electricBut still highly recommend

Theresa Mackay

07:41 01 Nov 22

Cant praise the park or staff enough!!!so friendly & helpful. From reception to the bar & restaurant staff. Entertainment was brilliant something for all ages, from the little ones to the adults. The food was great as well, varied menu, something to suit everyone & i’m a very fussy eater! Food was served hot & quick i an efficient manner straight to our table. As well as a chippy menu to take away in the evenings, while the chip shop is closed. The park shop stocks everything you need & the staff were friendly there too. We blew the trip switch with the toaster one morning & after phoning reception maintenance came within minutes, sorted!! The Caravan was lovely so clean & fresh, very spacious & stylish. Excellent value for money. Been here a couple of times before with grandkids or family & friends, no complaints. Definitely be back!! Soon! ⭐️⭐️⭐️⭐️⭐️

Nicola & Kara

10:10 25 Oct 22

The main plus here was the staff, they were lovely and friendly. Always greeted with a smile and helpful if you have any questions. They had a comforting family run business feel.Caravan itself was clean and well stocked with expected utensils. Beds and bedding were so comfortable and cosy.Activities may let it down somewhat depending on the age of children. A lot to offer kids up to 5 but not much to interest older kids. Also couldn't book swimming online or on arrival which was disappointing. Caravan park didn't seem particularly busy so this surprised me.Quite a few broken machines in the arcade but fella who runs it is lovely. Chippy was also closed but is still being advertised which is sneaky on Parkdeans end.For info: On arrival at the restaurant I was advised to order food and drinks via the app. To order it at the bar directly would delay service. I assume comes from Covid so understandable. Thankfully it wasn't a long distance back to the caravan for my mobile. This is in the welcome pack but arriving late with hungry kids I didn't read it right away.This is not the same in the showroom. I ordered drinks at night using this and they were never coming. Noticed a large queue at the bar. Went to investigate and it turns out you have to collect your order when in the showroom.Location is beautiful and warm despite being October. Though we did have issues with haar. I'm from a coastal town myself but this was something else. Great for Halloween visitors. Didn't particularly impact our holiday but it did rob us of the beautiful views 3 of the 4 days we were there. Beautiful rock pools by the beach, you can hear the waves crashing day and night.There is much to like about this site but I'm not sure if I'll return. Though my reasons for this are out with Parkdeans control.There's usually a sense of community amongst families on any caravan park I've used previously but this was missing when we were here.At one point I saw adults muscling in, pushing kids off arcade penny machines so they could use them.Normally queuing for anything in Scotland its impolite not to chat to those beside you in the queue. There's also an unspoken rule, you must say hello if you make eye contact when passing. Felt I'd committed a sin when applying these basic rules here!Dog mess everywhere. There are bins all around the park but no one was cleaning up after their dogs.Not sure if the weather was making people grumpy or if isolation means people have forgot how to interact with each other but there wasn't a nice atmosphere amongst guests.

Ross Mackinnon

20:19 24 Oct 22

The views are great and we had a nice trip away with family but I’m leaving three stars because the cleanliness of the caravan was not good at all there was a few things but they all add up there was -• McDonald’s wrappers under the bed.• No linen supplied for the beds.• sand on the carpet and worktops.• a large build up of dust on the sideboard.• and kids cereal spilled down the back of the sofa bed along with a wrapper so it was a disappointment to say the least.

Dianne Ralston

17:56 18 Oct 22

Stayed here in September weather was lovely caravan was nice and clean with a sea view right next to beach. Good parks for kids. Had a meal in restaurant on last night and food was delicious . We took our bikes as it’s a good walk to town. Would definitely recommend staying here.

Dana McIvor

14:59 06 Sep 22

We went for the long weekend in August and really enjoyed our stay. We stayed for 3 nights and only booked our caravan the day before arriving, the caravan was modern and very clean, no complaints. We were based in the Fairways section, its a good spot. There was a smell of weed in it but Parkdean cant do anything about it but it did go away.We got booked into the pool both days, just 45 minutes at a time but it was enough time for my toddler. He loved the beach and the rockpools too, he was unsure about the evening entertainment though although other children seem to enjoy it. The Sunday night children entertainment was better than Saturdays I know there was issues on Saturday and we were only told about delays. He preferred Sunday as it had a crafts then a proper disco with the mascot but none of that happened on the Saturday, Saturday was a but disorganised.The shop is handy but closes early, restaurant food was Weatherspoon's style so nothing special but it did.Overall, we will be back. Loved it as a child and loved being back, very relaxing, beautiful setting.

Fiona Wright

20:06 29 Aug 22

We’ve been camping and so have been regular users of the shower block and toilets and washing up facilities. The site itself is in a lovely setting and the play area is good although zip wire currently broken. The beach is lovely.The toilet block is not clean. Someone must be adding paper towels and emptying bins but I noted a plaster that had been left by the sink and it’s still there 3 days later. It’s all pretty grubby. Never seen anyone cleaning. On the way to the washing up area you pass the latrine for chemical toilets and I’m pretty sure a poo has been beside it for a few days now. Wouldn’t rush to come back.

ema southgate

07:11 02 Aug 22

The actual park is okay, kids were happy. The location is good, nice beach and a lovely park onsite. My disappointment came with the actual cleanliness of the park facilities and our caravan.The entertainment room is obviously used mostly in the evening and I understand staff have late nights. However when you need to attend that same function room in the morning for a kids event or meet the crew I would have hoped the room would have been cleaned before hand. As it's not nice arriving with children in the morning and the tables are sticky from last night, the floor needs a good hoover and the chairs are covered in crumbs as well. As for our caravan, (pet friendly so paid more for this) upon arrival we didn't notice the smells, however by morning (once caravan doors were closed over night) the smell of wet dog (not ours) was so intense, and the carpet clearly hadn't been hoovered between guests! the caravan was offered to be hoovered. Which took the hairs yes but not the smell. So the following day the caravan was offered to have the carpet cleaned (which at that moment it was raining so we'd want to be in the caravan) and was told he's need to have wet carrots in the caravan for a few hours till it dries, which may take longer as of current weather. Upon taking the sofa bed out that night the smell, hairs and sand that were actually in the sofa bed was worse then a dog bed itself, we simply closed it and slept on the sofa as was and returned to reception in the morning. Having been there each day at least once to discuss the conditions. We were constantly told there was no other caravan, and on the last day was told 'well if it 's that bad why didn't you leave on day 1'. When you have 3 kids that have been looking forward to their holiday at the caravan for the first time and looking forward to family time together and travelled a fair distance to get there the solution is not oh kids let's pack up and go home because this place is dirty. I understand we may have been an exception, but the servo and responses relating to the cleanliness were just not helpful and never resolved the issues. And considering you pay more to have a pet there I would hope the standards are raised.

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