Grannie's Heilan Hame Holiday Park (ParkDean)

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Grannie's Heilan Hame Holiday Park (ParkDean) Detailed Information
  • Beach on its doorstep
  • Swimming Pool
  • Kids’ and teens’ club
  • Pet-friendly accommodation
  • Tents, campervans, motorhomes, trailer tents and touring caravans catered for
  • Lodges and Static caravans available for hire

Discover the perfect seaside location at Grannie’s Heilan’ Hame Holiday Park with amazing views of the Dornoch Firth.

Relax on the park’s sandy beach and enjoy a variety of activities suitable for all ages. While adults can unwind at the entertainment venue, children can splash around in the indoor pool or have fun in the adventure playground.

If you’re feeling adventurous, the Scottish Highlands are within easy reach from the holiday park (ideal for the NC500). Alternatively, you can explore the nearby castles, waterfalls and wildlife parks, or head to the historic cathedral town of Dornoch.

End your day in the park with a drink and meal at the Coast Bar and Restaurant, before enjoying the evening entertainment.

Kaylea May
Kaylea May
18:54 16 Jul 24
Wow I'm so happy I choose this place for our first family holiday together, (been to others without family) the views where stunning the cavervan was slightly different to the picture but this is stated on website, there was lovely little touches in the cavervan, was clean and tidy (well done cleaners)I took my on cleaning products just incase these where only used to clean when I needed them and at the end,Just needed the sofa bedding which we got asking at the reception.Sarah life guard activity coach done amazing job during boat activities, I was nervous I was on my own with three wee ones, she was a super star in our eyes girl taught the girls how to ride a boat in a fun way lots of laughter.We booked to see milkshakes and young lady done amazing job on her own felt like she needed a extra member of staff to help out as there where quite a few families thereAlso booked to see characters after a wait we got a photo taken said they be back so we waited just for the character to walk away to go around site for a booked activity this needed more character interaction.Beach stunning views, lots of sea life found in rock pools and also a stretch of sandy beach the anchor is still there .Took out the bike ride and this was fun and will do again.Would of loved to of booked to stay longer, but wasn't affordable to make this happen.To make it better, having activities and times on a sheet to help plan what we going to do missed activities by not knowing what was going on.The only way to find out was on wall in reception so went to do this for Sunday and there was nothing on the board. A hard to remember everything.Maintenance guy was helping and polite and knew the local areas well.Shop keepers where lovely and polite tidy shop needed something to represent the local area there where magnets for the site but something with the Embo on would of gave a magical touch.Look forward to returning in the future
Jane Masterton
Jane Masterton
15:11 16 Jul 24
Janice Marr
Janice Marr
05:34 16 Jul 24
Location of campsite is amazing, actual location of allocated caravan was not so good
Rosanna Jarvie
Rosanna Jarvie
16:53 15 Jul 24
Took my 90 year old mum, we had a lovely seaview caravan which was very comfortable!The staff are always very pleasant and helpful, enjoyed a yummy fish supper also!
Sarah Trivett
Sarah Trivett
14:17 15 Jul 24
Great place to stay whilst exploring the north east of Scotland or on the NC500, like us. Great facilities and the best pub meal we had whilst on holiday, whilst lovely and close to the beach. Also, fantastic value for money!
Andrew Scattergood
Andrew Scattergood
12:43 15 Jul 24
Mike Thornton
Mike Thornton
12:20 15 Jul 24
As a dog owner this campsite is very good being right on the beach, it is very clean and well kept even down to a road sweeper coming in. The only gripe is the indoor section that allows dog in is a very small corridor with four tables, as paying guests dogs deserve better treatment.
Alex Boyd
Alex Boyd
14:57 13 Jul 24
A great place for a family holiday.
Marjory McGillvray
Marjory McGillvray
16:29 09 Jul 24
Our caravan was seaview with decking and outside seating area, right at Embo beach, the views are beautiful and has a relaxing atmosphere . Sarah the lifeguard at the pool was amazing with my autistic son, helping him to swim, staff all friendly and can't do enough for you, kids loved the beach, some amazing places in the surrounding area we went to The big burn walk in Golspie den where the waterfalls are, also visited Tarbat Ness Lighthouse, the Mermaid of the North, and Camore Wood walk, all nice scenic places and peaceful. Food in the restaurant at Grannie's Heilen Hame was lovely, shop had all we needed, arcade, golf adventure and the park onsite were all 2 minutes from our caravan. Can walk for miles on the beach also at the other side of Embo Pier. Would definitely recommend.
Sam Matthews
Sam Matthews
18:29 06 Jul 24
"Catherine the Great" this one for Catherine who led the kids entertainment, she shows such an amazing display of passion, enthusiasm and skill in entertaining the kids, as well as outstanding customer service for the general clientele ... I hope the excellent work she does here is a springboard for a very successful career in kids entertainment and whatever else she may do in the future ... 😎
Iwona Lastowska
Iwona Lastowska
05:53 06 Jul 24
Paul Hurst
Paul Hurst
19:31 01 Jul 24
Sadie Taylor
Sadie Taylor
08:29 01 Jul 24
Stephen Carmichael
Stephen Carmichael
15:33 24 Jun 24
Accommodation is good but needs a complete cleansing. Dirty dishes, cutlery with food still evident. Stains on bed linen but quickly replaced by staff. All commodities are operational. I have been a customer for many years and would still return despite small mishaps.
Mandy Griffiths
Mandy Griffiths
16:27 23 Jun 24
Awful and dirty ....
Penny Smith
Penny Smith
15:23 23 Jun 24
Christine Armstrong
Christine Armstrong
08:02 21 Jun 24
Mandy Griffiths
Mandy Griffiths
14:24 19 Jun 24
What an awful campsite ... campsite tired staff in restaurant lazy and had dirty hands while pulling pints and doing food....says dog friendly but if you do eat there with a dog you are stuck in a room outside the bar which is used as a corridor so door often left open... .toilets and showersdirty in the restaurant flush button hanging out the wall showers and toilets outside awful as well .....we booked 2 nights but couldn't bear to stay after one .... absolutely dreadful....stars I've given are for location... Give it a miss ...
Nelly Young
Nelly Young
14:40 18 Jun 24
Caravan was quite dirty on arrival,, despite reporting that to staff who said they would send housekeeping to sort it out nothing happened!! I would have done it myself but it was the toilet which was disgusting and also the microwave inside and out. Luckily we had a second toilet which was clean so we used that! The site itself is lovely and I know park dean can do a lot better as I’ve stayed at the Whitehaven site and it was immaculate!Location is fantastic if you want a peaceful holiday, which me and my friend loved!
Allea Warren
Allea Warren
13:21 17 Jun 24
Wouldn't say its that great for toddlers. Food was disgusting onsite.
Tom Elson
Tom Elson
00:17 16 Jun 24
We are a married couple with a 4 year old boy and had the best time! Most if not all caravans are sea view and so close to the immaculate beach! The arcade is so much fun and Alex was incredible making our stay perfect and making sure our son had a great experience. Make the children happy the parents will love it forever!!Shame the pool experience wasnt good. Over crowded and no space for the non swimmer wife to watch.I would go back tomorrow though to experience the almost perfect holiday we had. Super happy and thank you to all especially Alex x
Gary Nichols
Gary Nichols
10:23 13 Jun 24
Clean place friendly staff
Brian Rowbottom
Brian Rowbottom
06:01 10 Jun 24
Best caravan park ever visited, not a regular camper but very impressed by level of cleanliness and facilities and a glorious beach too. Highly recommended.
Davie Smith
Davie Smith
13:39 09 Jun 24
Jo Jeffreys
Jo Jeffreys
17:09 08 Jun 24
Site looks great for families staying in caravans, but unfortunately just not set up for campers. Wasn't clear where to pitch tent initially - dune area at the site edge by old abandoned caravans and derelict old building. Shame to be far away from toilets and washing up area. On the plus side - showers lovely and hot, well stocked on site shop, beaches on the doorstep and Security very friendly!
Lisa Robottom
Lisa Robottom
14:29 03 Jun 24
Had sea view caravan amazing views listening to waves crashing weather was nice for couple days. Beautiful location
Deborah Rich
Deborah Rich
16:00 02 Jun 24
We have enjoyed our stay here. Love that you have a restaurant, activities, the beach close by, shop and Fish/Chip shop. The staff have been very welcoming too. However, did notice that the toilets/ wash rooms were not cleaned properly. You perhaps need to work on this aspect of the park.
Gareth R
Gareth R
19:31 31 May 24
Site was lovely and clean and a fantastic location, the staff are friendly and helpful. Our caravan was perfect, clean, well stocked with plates etc including a dishwasher! The shop is excellent and prices are competitive on a par with Tesco and Asda and unlike some sites we’ve been to, they don’t take the Micky with the prices. Beach is lovely, perfect for a walk in the evening. We had a pizza from the takeaway, it was lovely and we’re fussy about pizza. Really friendly bloke. We where here 25 years ago and won’t to leave it as long🤣We had one criticism that needs addressing though. Cars and includes the staff, drive too fast around the site, as fast as a normal road which is concerning with kids playing. That does need addressing!
Alex Cox
Alex Cox
18:19 31 May 24
Brian Sharp
Brian Sharp
10:43 31 May 24
Lovely well kept site. Bar prices are a bit on the steep side. Avoid the fish and chippery on site. Prices are extortionate, and food is very poor, eg they use frozen chips and only use cod, not haddock.Nice location for touring from and you can do part of the NC500.
Sasha Saunders
Sasha Saunders
19:59 30 May 24
Visited the complex for lunch. Service and food was excellent - will definitely return.
Sharon Morgan
Sharon Morgan
10:42 29 May 24
Absolutely love this place. Booked 4 nights for some R&R, and it's perfect. Walks along the beach, quiet at night but also great to see the kids and adults having fun and enjoying the fresh air 😀
Mike Douglas
Mike Douglas
18:13 27 May 24
Nice place, friendly staff . The smell of the dead animal carcass on the rocks at the beach was noticeable. In-house restaurant, chip shop and shop offered good quality products, but massively overpriced.
Baby Suri
Baby Suri
17:26 26 May 24
The caravan was clean but showing its age. It is very basic. So no hand soap, toilet paper, towels, extra bin liners or anything like that so come prepared. The Nisa store on site is very overpriced. The activities on offer were ok but nothing special. The food was nice and the staff nice too.
Brandon Beale
Brandon Beale
13:12 25 May 24
Robert Mcinally
Robert Mcinally
12:28 22 May 24
Jim Murphy
Jim Murphy
18:03 20 May 24
Had an issue with the caravan assigned to us. Went to reception and spoke to staff who were superb. Definitely recommend Grannies Hielan Hame Parkdean. All you need for a holiday. Crackin views😊
Robert Whytock
Robert Whytock
19:35 17 May 24
M Fowkes
M Fowkes
14:30 14 May 24
A beautiful setting and a really well kept site
Beth
Beth
20:37 11 May 24
Amazing place, the best beach I've ever seen and the staff are amazing, we went swimming and Sarah who was on shift that day was amazing with my son helping and cheering him on I can't recommend it enough it's brilliant, it is dog friendly also so your furry friends can enjoy the holiday too, amazing park for the little ones, onsite entertainment, arcades for the kids just fantastic
Wendy Anderson
Wendy Anderson
04:34 11 May 24
Didn't use any of the facilities on site, but had a caravan right beside the beach, which was lovely hearing and watching the sea, it was well kept and clean, it had a walk in wardrobe in the double bedroom, which was a lovely surprise
brenda barclay
brenda barclay
05:56 07 May 24
Great stay with amazing views
Anna Filipowska
Anna Filipowska
20:44 06 May 24
I understand our caravan was pet friendly, but the sofa was so smelly it was unbearable . I do not recommendEDIT: in response to the reply - We did speak to the reception about that- FOUR days in a row , every time we were promised it will be sorted , but it never was...
Kevin Bates
Kevin Bates
14:43 04 May 24
Beautiful place to be and kept nice an clean
Ian Jackie
Ian Jackie
11:06 02 May 24
Great as always been going for a few years Great location
bones 1
bones 1
00:52 02 May 24
keith henson
keith henson
12:21 01 May 24
Love everything about this park and all the surrounding area, been coming here for a few years now, a perfect retreat to get away from every day life.
Wendy Anderson
Wendy Anderson
06:53 01 May 24
Amanda Wilson's
Amanda Wilson's
09:44 30 Apr 24
Beautiful caravan, great entertainment, helpful staff & fantastic food
james church
james church
07:47 29 Apr 24
Lovely caravan park, helpful staff. Location great, beach access at end of the site, dog friendly.
Allison Williams
Allison Williams
10:50 28 Apr 24
Lovely place, great entertainment fab staff very friendly staff in the coast bar and shower kayleigh was excellent member of bar staff
Gillian Surgenor
Gillian Surgenor
10:31 27 Apr 24
Caravan was clean and didnt feel overcrowded with a family of four.. Great view of the sea and short walk to the beach.Entertainment staff were great with the both kids. Pool nice and warm
janice FELL
janice FELL
16:57 25 Apr 24
We had a lovely time.Staff are a credit to you, the young man and young lady on reception are a credit, there was a very rude man addressing them in a very loud bombastic manner while I was being checked in,they maintained a proffesional demenour throughout.
Donna Anderson
Donna Anderson
11:12 25 Apr 24
The caravan location was perfect, just a short walk to the beach. The cleanliness of the caravan was acceptable but definitely could have been better.The young man at reception that I spoke to a few times could not have been more helpful, however otherwise the service we received was pretty terrible.Reported a light not working in the caravan 3 times and it didn't get sorted. Hired a high chair for £15 and the gave us one with dried in food all over it - I would definitely expect the chairs to be cleaned between hires.
george blair
george blair
18:05 23 Apr 24
Very good.And friendly
Ian Stewart
Ian Stewart
06:43 23 Apr 24
Only bad thing was the weather but it is April
Michelle Lagar
Michelle Lagar
21:31 20 Apr 24
Beautiful location with friendly staff and clean facilities.
Elizabeth Browne
Elizabeth Browne
00:51 19 Apr 24
Caroline Guy
Caroline Guy
17:43 18 Apr 24
We attempted to check in at 4pm (check in time) to be told our caravan had not yet been cleaned and couldn't be told when it might be ready.An hour and a half later we checked in and were disappointed that there were no bin bags or toilet rolls in the caravan. I know you no longer get tea towels, washing up liquid or towels but didn't expect there is be no bin bags! There was a DVD player with no DVDs. TV was not watchable due to interference in signal. Internet signal would not support streaming to the kids.There was no guide to how the oven worked - the gas didn't seem to be connected. There qas no info how to work the heating so we played around with buttons as it wasnt on a timer or on for arrival and it was cold and wet when we were there. There was no hair dryer.Only 2 of us managed to book swimming prior to arriving on site and all other activity were booked up. We were able to go into Dornoch and purchase DVDs at the local charity shop so we made do. Our trip wasn't ruined as we made it great for the kids but we would've been as good camping at the campsite as it felt like we were camping but in someone's caravan but for 600 pound more. The caravan itself was clean but when there aren't basic amenities it's quite disappointing.
Roz Patterson
Roz Patterson
11:34 17 Apr 24
Stayed at a friend's beautiful caravanPark very well equipped and lovely beach nrby Takeaway ,shop and bar all on site .Dornoch just few miles down the road and has shops and cafes . Also has a beautiful beach .
Paul Davidson
Paul Davidson
09:38 15 Apr 24
This place is going downhill. Very dirty toilet and showers all 3 days we were there. Poo in the shower for at least 4 hours. Pitch we were put on had been dug up and was in unusable
Wendy Taylor
Wendy Taylor
10:17 14 Apr 24
The staff were fabulous. Shop was well stocked, facilties were clean and well managed. The activities were great, girls loved their squishies. The pool was lots of fun, Sara the attendant was fab. Reception was friendly and helpful. We had a great holiday⭐⭐⭐
Simon Aldred
Simon Aldred
12:04 13 Apr 24
If you like Parkdean parks then you will like this one.
Hayley Gardiner
Hayley Gardiner
11:23 13 Apr 24
No facilities for dogs, other than a few tables in a small area. While I understand not allowing dogs in areas, if it’s a dog friendly park there should be more areas that dogs can go - such as an area in the entertainment venue. Bar however was very expensive so we weren’t too disappointed we couldn’t sit for long! Facilities in the caravan were ok - no trays etc for use in oven, and some of the kitchen utensils we had to clean before use. Chair missing from dining area - so only had 3 chairs for 8 guests…lightbulb missing in kitchen, and some of the spare sheets were marked. Caravan was very modern and lovely on first look - these little things just made the experience a little disappointing.
Nicola Caldwell
Nicola Caldwell
12:35 11 Apr 24
Weather ruined it for us unfortunately. And not being able to get a coffee anywhere on site wasn’t great.Also the pool changing area was way too small for the amount of people trying to change there.Caravan was lovely, although we had to ask for some beds to be made up that hadn’t been.
Phil Coulby
Phil Coulby
12:12 11 Apr 24
The Pitch was Muddy and rutted, other pitches around were not and were unused during our stay, this was a negative to start the holiday with.The Facilities were clean staff as ever friendly and despite all bad weather the most was made over the week
Scott Macfarlane
Scott Macfarlane
07:51 11 Apr 24
Really relaxed, had a lovely caravan at the edge of the park next to the beach and great weather
Sarah Hemming
Sarah Hemming
19:00 07 Apr 24
Thomas Roddie
Thomas Roddie
23:44 06 Apr 24
Didn't do much while I was here but the security guy Rob was fantastic.
Gabrielle Craig
Gabrielle Craig
15:37 06 Apr 24
Just back from 4 night stay at Grannies and loved it so much we booked again at check out for next year.Caravan in best location, clean, comfortable.Facilities all very clean, great set up.Staff all fantastic, from Starland Krew, to lifeguards, waiting staff and reception.Can’t wait to return again next year
paulstihl
paulstihl
14:59 04 Apr 24
Maksymilian Wilkos
Maksymilian Wilkos
15:51 03 Apr 24
Kevin McMahon
Kevin McMahon
15:10 02 Apr 24
Great location and friendly staff
PAULINE CONNOLLY
PAULINE CONNOLLY
12:18 30 Mar 24
We have been coming here for 15+ years. Fantastic walks on and around the beach for the dog.
Nick Bowes
Nick Bowes
14:59 29 Mar 24
From the moment we pulled up to check-in, the staff and service were amazing, Tilly on reception was fantastic and the life guard on swimming was also amazing.
david mckay
david mckay
21:30 25 Mar 24
Great holiday park staff were great caravan needs a deep clean but it is clean enough a bit expensive for food and drink good fun though
Josephine Gilchrist
Josephine Gilchrist
09:49 25 Mar 24
Una Macleod
Una Macleod
21:16 24 Mar 24
Lovely little getaway from the Western isles. Catherine entertainment Manager in particular sorted out a computer error with ease and was brilliant on stage at entertaining and encouraging the young folk. Facilities are great.
kristofer kopowski (issac 180)
kristofer kopowski (issac 180)
16:03 21 Mar 24
Place it's self is nice staff helpful but the restaurant well it's pritty bad staff are good its just the food is way blow average
Michelle Hewett
Michelle Hewett
22:51 18 Mar 24
It's a small site with brilliant facilities and so close to a fantastic beach
Fairy40 Fulton
Fairy40 Fulton
12:12 20 Feb 24
Kel 1690
Kel 1690
09:41 14 Jan 24
Matthew Teanby
Matthew Teanby
02:09 06 Jan 24
Amazing place to go beautiful beach and surrounding areas,no issues at all just go!!!
Karen Lewis
Karen Lewis
16:45 28 Nov 23
Tommy Hood
Tommy Hood
05:47 20 Nov 23
Best holiday I've ever had
Joyce Cameron
Joyce Cameron
14:30 16 Nov 23
Advertised as dog friendly it is definitely not very disappointed. We have a tiny wee blind dog and we're not allowed in the complex with her. Parkdean at Lake Windemere were fantastic so when dornoch said they were dog friendly I thought it would be the same
Krzysztof Filipowicz
Krzysztof Filipowicz
20:03 10 Nov 23
The park is situated in a rather secluded yet picturesque location. It is located in close proximity to the beach, adding to its charm. The staff members are exceptionally friendly and always ready to assist. The static caravans are clean and spacious, offering a delightful view of the sea. I highly recommend it.
Phill Williams
Phill Williams
21:17 07 Nov 23
Used as base for touring around Highlands,Reception very helpful,club house busy ,happy with site in general ,fantastic location 👍
Jackie Ross
Jackie Ross
19:35 05 Nov 23
Allan Napier
Allan Napier
17:40 31 Oct 23
Rachel Wilson
Rachel Wilson
08:52 27 Oct 23
Loved it here so much. We hired a sea front caravan which was a bit more expensive but soo worth it. The views of the beach were breathtaking with magnificent sunrises and beach walks in both directions. We arrived in the middle of Storm Babet and the staff were so friendly and everything was still open to us. The amenities were great and always open for the visitors. It's a perfect location with so many attractions worth visiting. Loch Fleet, Ben Wyvis, Ullapool, beautiful lighthouses and the stacks. And everywhere such beautiful scenery. We absolutely fell in love with this area and will be visiting again for sure.
Stuart Fletcher
Stuart Fletcher
17:35 26 Oct 23
Good value caravan. Impeccably clean.
mandy nesfield
mandy nesfield
15:47 23 Oct 23
First time at the park and absolutely loved it. The staff were really friendly and helpful. The caravan was clean and comfortable. Location was stunning with the beach easily accessible. Thoroughly recommend the fish and chips.Amazing places to visit only a short journey from the park, fabulous beaches and loads of wildlife.Will definitely be back
Rachel Wilson
Rachel Wilson
10:18 23 Oct 23
sean faulkner
sean faulkner
09:55 22 Oct 23
john doe
john doe
14:47 19 Oct 23
Didn't stay myself as I live nearby but had friends stay here they said was a nice park a little expensive in the food at the restaurant and fish an chip shop but overall was good experience
Graeme Munro
Graeme Munro
13:18 17 Oct 23
It’s a great location with a lot to do and see locally, but the park itself is tired and in desperate need of repair and upgrade.The touring facilities are very poor, there are basic shower cubicles but hot water is not a given, nor are cleanliness or toilet paper.The bar and restaurant are as you’d expect (7/10) and the entertainment for young children is adequate (7/10), everything else is lagging somewhat (4/10).The beaches and scenery are beautiful and there are some great villages to explore, not least Dornoch which is only a couple of miles away by road or along the coast on foot.Visit the area, choose somewhere better cared for.
Philip Graham
Philip Graham
19:52 16 Oct 23
Louis Cropper
Louis Cropper
18:11 14 Oct 23
The accomodation was clean and everything worked 50ft from the beach
Laura Sparrow
Laura Sparrow
15:43 14 Oct 23
First time visiting this particular Park Dean and not disappointed! Food in the restaurant was lovely and piping hot when it arrived at the table.
Douglas Gray
Douglas Gray
12:19 14 Oct 23
Janette Forsyth
Janette Forsyth
14:55 09 Oct 23
jillian barnett
jillian barnett
22:48 07 Oct 23
Excellent resort and the beach was beautiful with it's stunning sunsets
David Swift
David Swift
17:32 06 Oct 23
Steve
Steve
10:38 30 Sep 23
Stephen Cummings
Stephen Cummings
21:46 29 Sep 23
Fantastic park, beautiful beach great walks and dog friendly
Morag Lamond
Morag Lamond
07:55 27 Sep 23
Susan Mactaggart
Susan Mactaggart
10:45 26 Sep 23
Caravan holiday
Riley is awesome
Riley is awesome
19:30 24 Sep 23
Great site, staff friendly, will defo return
Pat Walker
Pat Walker
13:45 23 Sep 23
Total R&R been before and back again April next year. Excellent staff, location is perfect for visiting other area's. Take a moment and sit on the beach in the peace and quiet and enjoy.
Red Blaze
Red Blaze
15:09 22 Sep 23
Mateusz Jacewicz
Mateusz Jacewicz
20:44 19 Sep 23
All great
Ian Claridge
Ian Claridge
11:57 17 Sep 23
Stewart Brunton
Stewart Brunton
12:50 15 Sep 23
Rosie miller
Rosie miller
09:13 13 Sep 23
caravan site is lovely. not much entertainment for adults at night. restaurant food is passable. staff are lovely. Embo beach is a spectacular beach and worth the walk around. Worth a pit stop.
Michael Fytche
Michael Fytche
19:56 11 Sep 23
Along way from home but we'll worth the travel.good food good drink lovely location caravan was nice well equipped didn't want for anything when we got there
natalie griffin
natalie griffin
14:21 10 Sep 23
We stayed here in 2nd august 2022. Great value, clean toilets. no complaints.
Peter Clark
Peter Clark
05:25 10 Sep 23
Standard Parkdean holiday park facilities, a little disappointed with the availability of the swimming but the Embo and Dornoch beaches make up for it. Accessible directly off the sites paths.
Jacqueline Franklin
Jacqueline Franklin
08:50 09 Sep 23
Touring pitches not brilliant large holes by ours that had not been repaired properly so churned up, muddy and dangerous at night.Toilet and showers were not clean on arrival and worse in the morningRubbish on pitch which we clearedWill not be back!
chris chalcraft
chris chalcraft
19:32 08 Sep 23
Outstanding views over the bay. Loads to see around the area.
Robert Mcdonald
Robert Mcdonald
17:29 08 Sep 23
The site is great especially Seaview vans.We would say that the van could have been cleaner the cooker still had food on it and the floor had not been hoovered properly 😳
David Atkinson
David Atkinson
09:31 06 Sep 23
Shambolic abhorrent facilities of your camping without power . Reported soiled left refuse around water facilities and other hygiene issues noting done also to much dog xxxx found near to where pitched tents were so I won't be back closed toilet facilities so during the rain storms and torrents you had to trail a large distance to use any facilities. In scotland asked for local drinks brands to be told its a English company deal with it. Only positive was breakfast when leaving the morning staff. That date were a pleasure to deal with so them I'd give 5 stars 🌟. Great views of the sea location to embo beach is ideal but bit to far out from anywhere.
Gail Maclean
Gail Maclean
08:47 06 Sep 23
DAVID ATKINSON
DAVID ATKINSON
11:48 05 Sep 23
Wo t be ever returning
Helen
Helen
11:08 04 Sep 23
Fab holiday in a private caravan, team great booking activities. Sarah at the pool was really helpful with me as I am in a wheelchair. The only let down was the amount of activities on offer but I presume that is because it was the end of season as Scottish kids back in school. However, the rest of the UK kids still on holiday; most of offering for younger children. Biggest DISAPPOINTMENT the chippy, playing music with foul language. Kids fish bites all batter and no fish, chips so thin either burnt or a crisp and the burger destroyed on a George Foreman. Beach views great but the pier blocked off… just fix it. Park dismal, falling apart broken swings. Park really needs an injection of money or with dilapidate moreThan already is!
Annie Gerret
Annie Gerret
21:12 03 Sep 23
Fantastic beach and clean. Safe park for kids as no busy roads to cross to get to amenities, playpark, beach etc. Just 10/10 for Grannies Heilan Hame
Alex Campbell
Alex Campbell
20:20 02 Sep 23
I have stayed at Grannies Heian Hame a few times. It's a good place to stay for a break. There is a good restaurant and bar plus entertainment for adults and children. Also a chippy on site.
Adrian Kay
Adrian Kay
20:16 02 Sep 23
Our first time at Grannie's and we enjoyed it so much we didn't want to leave.Booked to come back next year (2024)
Anita Hall
Anita Hall
07:39 02 Sep 23
craig st
craig st
15:47 31 Aug 23
I asked for sea view and ended up by the entertainment, tried sleeping but all you can hear is music, 2nd bedroom when we arrived had a really bad smell coming from it like it’s not been cleaned. We thought we go to the chip shop on site and it’s the worst chip shop we ever had the chips were over cooked tasted horrible and was over priced. And entrainment was ok last night the rest of the days been boring and the bar is over priced but the bar tenders are friendly. My mrs also took our clothes to the laundrette to wash our clothes after when taking out the washing machine was a burning smell so we got back to the caravan a new jumper which only been worn once has a massive whole and burnt but all they say is investigating. They’re not really that much to do on the campsite defo the worst we have visited so far, I even notice after bingo people start slowly leaving.
Emzi Doodles
Emzi Doodles
13:03 31 Aug 23
This place is just stunning. The caravans were spotless upon arrival. Right next to the most stunning beach. All the staff are friendly, welcoming and more than happy to help you. We are booking again for next year.
Anniebaby born Parlar
Anniebaby born Parlar
09:12 31 Aug 23
Kerry Jackson
Kerry Jackson
08:07 31 Aug 23
Steven Petrie
Steven Petrie
17:59 29 Aug 23
I was in a camper and didn't need electric hook up so I was just to park up next to camping area, which wasn't an issue as you are right at far end facing the beach. Only issue is, the toilet/showers were miles away! A park that size with one toilet block....... 🤷‍♂️. Nice view from my pitch tho.
Pamela Harrison
Pamela Harrison
09:34 29 Aug 23
Had a lovely holiday here last year, (2022), went again this year and it was horrendous. Dangerous electrics in accommodation, no shower curtain, raining in through windows, came home early could stand it any longer.
Samantha Mcgee
Samantha Mcgee
08:44 29 Aug 23
Beautiful tranquil and quiet but also child friendly would definitely recommend the Seaview caravans Close to the beach and wonderful view
Tom Stanton
Tom Stanton
08:05 28 Aug 23
Really good for the who family
Jennifer McCraw
Jennifer McCraw
15:46 27 Aug 23
Fantastic time here. Weather good too
Keith Bagshaw
Keith Bagshaw
17:45 25 Aug 23
Srinivas Nagumantri
Srinivas Nagumantri
21:54 24 Aug 23
Aneta Ziobrowski
Aneta Ziobrowski
20:03 24 Aug 23
We got in pretty late on Friday, September 11th, after a long ten-hour drive. We were super excited about our vacation, but things took a really bad turn. The place we walked into was a mess, with dog hair all over and this really strong chemical smell that just made things worse.The place we got was nothing like what we had picked and paid for. It was smaller, and it just looked different. We had booked for six people, but two of us didn't even have bedsheets or pillows to sleep on that night.I complained the next day, and they told me that the place I booked wasn't available anymore because someone else got it. They tried to make up for it by giving me a voucher for food, but honestly, it felt like a joke since I paid a higher price for a reason. They said there was no other place to move us to, which was unbelievable.Furthermore, the person at customer service didn't seem to understand what I was saying. I had to show her proof of what I booked. Although I requested a refund for the price difference I truly think that this was done intentionally, selling what I had booked for a higher price. I had planned this trip and paid everything upfront, so it's disappointing that they couldn't get it right and make sure the place was clean.I even told them that one of our kids had asthma and another had allergies, but they didn't care. The place was dirty and felt gross, so I ended up spending our first day cleaning up.I did my best to make things work for the sake of my children, even though I was unhappy with how everything turned out.At this point, I don't think I will ever consider using Parkdean Resorts again.
Sheryl Queen
Sheryl Queen
18:15 23 Aug 23
Had caravan booked for months in advance but couldn't book any activities in advance for the kids. It rained the whole week so the kids were bored with no activities to do. Paying 5.99 a pint to listen to entertainment that was awful. Ordered via the app waited 15 minutes and no sign of being served, went to the lounge bar only to see the barmaid in corner chatting away to two guys. A large chips at the chippy was almost a fiver but there is nothing large about it. 🤬 No plug in the sink for washing. broken blind in toilet. This was the worst Parkdean experience out of the six Parkdean Resorts we have went on. Definitely our last with this company.
Hannah Branker
Hannah Branker
18:09 22 Aug 23
Georgina Scholick
Georgina Scholick
14:48 22 Aug 23
Beautiful van on the sea views. Clean and comfortable with veranda. Two bedroom. Grannies is a beautiful site with spectacular beach and views. We even had shooting stars at night.Staff were lovely in all aspects of the site.Swimming pool was great with lots of play balls and hoops and other.Food and drink was fine the fish and chips were lovely plenty chips and a good size fish yes it’s prices are rather high.Entertainment was good slime and tie dying 8.50 a person there was other things. Matt was great.For teenagers not a great deal. But from the noise they made at 2 o’clock in the morning they did find something to do.We used the tennis court which is available.The shop is a little over priced.Tain is not far away with Asda and home bargains. If your travelling from the south it’s easy accessed on the way to grannies. Dornoch has a Chinese and is recommended. As is the tea rooms and the castle hotel.Sea fishing is available for and quite a few on the beach.This is a smaller site than most. And in the Highlands.
Gareth Hopkins
Gareth Hopkins
07:28 22 Aug 23
Steve Scott
Steve Scott
20:07 21 Aug 23
We stayed in our own camper van with awning, pitches not flat but plenty of space. Very windy.
Kate Reynolds
Kate Reynolds
19:48 19 Aug 23
Ah, Grannie's. What can I say? The location is outrageously beautiful, the staff members warm and welcoming, and there's everything one needs to have a simply splendid break- and how many holiday parks can boast of having a Neolithic cairn by their reception?I love it here, I really do.
Monika Przednikowska
Monika Przednikowska
07:01 15 Aug 23
Is beautiful place to stay ,super friendly atmosphere I love the beach
Alex McKenzie
Alex McKenzie
14:47 13 Aug 23
Lovely site, right on a sandy beach too, only 1 point, £40 for a fish supper, sausage supper(1 sauage) 2 x kids nugget meals is a bit expensive. Food was good but expensive
Thomas Power
Thomas Power
11:15 11 Aug 23
Ewan Macfarlane
Ewan Macfarlane
15:11 08 Aug 23
Enjoyed our 4 night stay. Caravan was clean on arrival and very well equipped. Lovely beaches surrounding the site
Kev Maxwell
Kev Maxwell
18:07 07 Aug 23
Great fir a wee break away
Naty Latini
Naty Latini
22:26 06 Aug 23
Alistair Sutherland
Alistair Sutherland
10:58 28 Jul 23
Great caravan park with access right onto the really long beach which gives the kids so much space to explore. Good surf for bodyboarding too. Coast restaurant was good menu and speedy service. On site chipper good too. If you’ve got young ones the kids disco and starland express shows in the show bar were hosted by enthusiastic staff which makes such a difference. The pool activities were good too, just make sure you book them a few weeks before you go as they are popular and space is limited. We’re deffo going back.
John Ruddy
John Ruddy
17:18 10 Jul 23
We camped here and the location was stunning. Only yards from two fantastic beaches. The kids had loads of fun, and being Parkdean there were good facilities and activities on site to keep them occupied.This is our first time up to Grannie's - it won't be our last.
Mark “Evo” Everton
Mark “Evo” Everton
07:24 17 Jun 23
Perfect location for young and old safe beach, swimming pool and club house for activities for the children. If your kid free best to go when the kids are at school but still a lovely peaceful place to walk along the beach .It's also dog friendly site but they're only aloud in the foyer of the on site pub which is a shame if you want to eat .
Denis Nicol
Denis Nicol
12:56 14 Jun 23
The park itself and the beaches here are beautiful caravans are well kept and comfortable. I will definitely be going back me and my family loved it . One thing that lets it down massively is the one site chip shop unless they change things massively they actually might kill someone. It's disgusting clean enough but i think they like to reheat from the previous day . Please @parkdean sort this out it's letting the site down
Claire Dymond
Claire Dymond
11:56 12 Jun 23
Exceeded our expectations. The caravan was spacious and with the most stunning sea view. The beach was stunning and quiet. We loved it so much that while there we've booked to go back next year and are looking at availability annual leave to try and get a couple of weekends in in-between.
Sarah Madeley
Sarah Madeley
12:57 09 Jun 23
Me and my husband stayed here for 7 nights. I can surely say that it was well worth the 10 hour journey from Birmingham. Lovely views, you could see the sea from our caravan. The beach was lovely and most of the time, we were the only people there.The caravan was clean and tidy and the staff were very friendly. I would definitely consider staying again if we’re travelling up to the highlands in the future. I would also recommend to other people.
Alan Murray
Alan Murray
14:16 01 Jun 23
Just popped in to have a look as traditional family vacation spot in childhood. Nicely laid out statics with space for touring pitches. Right next to an old harbour/pier which creates a lovely swimming area next to beautiful beach.
francis
francis
21:48 29 May 23
First day here (7 hour drive) well worth it. Caravan spotless, and staff have been lovely, we're one row back from the sea, in Caravan Seaview 20, the views are priceless, can't wait for tomorrow to start exploring.
S. K.
S. K.
10:30 26 May 23
I have rarely been in an accommodation that offered such a fantastic view of the sea.The accommodation with sea view is very clean and comfortably furnished.There is everything you need to be able to provide for yourself, stove, refrigerator and cutlery were very clean and neat.Bringing our dog was also no problem.It was very quiet and therefore ideal for relaxing with a view of the sea.
nichola ashwell
nichola ashwell
19:41 20 May 23
Lovely place to stay on route...amenities were fab. Food was lovely despite the wait..worth it. The beach was fab..i even got to watch the sea otter playing in the morning..incredible. Would definitely stay again
Corynne Robinson
Corynne Robinson
13:17 20 May 23
2nd visit to the park. Stunning location. Great facilities travelled 8 hours to get there. We'll worth it will be going back.
Angie
Angie
13:22 05 May 23
Stayed here for two nights in April. The staff at reception were very friendly. Our pitch had dirty dog poo bag, rubbish and fag ends left by previous people also was not enough room between pitches, not exactly good first impression. Beach is beautiful. Toilets had no loo roll and there were only two showers! Would not like to come here in the height of summer when very busy.The little shop in the arcade which processes tickets closed before the arcade (around 9pm) I found this strange as a lot of parents said they were up early and returning home therefore wouldn't be able to cash the kids tickets in. Some resorted to giving them away. The chip shop was absolutely disgusting thankfully we only bought chips clearly the oil is never changed. We didn't see entertainment. Pub food was decent enough.To be honest there are way better caravan sites out there I won't be returning.
Gordon Milne
Gordon Milne
17:09 25 Apr 23
Stayed in 3 bedroom caravan on site for four nights. Excellent accomodation for money paid. North wind blowing cold so had to wrap up well. Reception staff excellent.
Jijo
Jijo
17:17 11 Apr 23
Stayed here for a week..Initially was stressful cos of leaky shower room and no Wifi at all but glad they gave us a different caravan.WiFi is not guaranteed and if you are lucky you get a good coverage.Tain is the nearest town for amenities as the Nisa local doesn’t have much.Swimming pool is very small and you get a booking if you book well in advance.Toilets are not so clean.
Vikki Helliwell
Vikki Helliwell
16:30 09 Apr 23
Great park.Huge playpark for kidsStaff friendlyCampsite the toilet block had no hot water one morning or electricBut still highly recommend
Theresa Mackay
Theresa Mackay
07:41 01 Nov 22
Cant praise the park or staff enough!!!so friendly & helpful. From reception to the bar & restaurant staff. Entertainment was brilliant something for all ages, from the little ones to the adults. The food was great as well, varied menu, something to suit everyone & i’m a very fussy eater! Food was served hot & quick i an efficient manner straight to our table. As well as a chippy menu to take away in the evenings, while the chip shop is closed. The park shop stocks everything you need & the staff were friendly there too. We blew the trip switch with the toaster one morning & after phoning reception maintenance came within minutes, sorted!! The Caravan was lovely so clean & fresh, very spacious & stylish. Excellent value for money. Been here a couple of times before with grandkids or family & friends, no complaints. Definitely be back!! Soon! ⭐️⭐️⭐️⭐️⭐️
Nicola & Kara
Nicola & Kara
10:10 25 Oct 22
The main plus here was the staff, they were lovely and friendly. Always greeted with a smile and helpful if you have any questions. They had a comforting family run business feel.Caravan itself was clean and well stocked with expected utensils. Beds and bedding were so comfortable and cosy.Activities may let it down somewhat depending on the age of children. A lot to offer kids up to 5 but not much to interest older kids. Also couldn't book swimming online or on arrival which was disappointing. Caravan park didn't seem particularly busy so this surprised me.Quite a few broken machines in the arcade but fella who runs it is lovely. Chippy was also closed but is still being advertised which is sneaky on Parkdeans end.For info: On arrival at the restaurant I was advised to order food and drinks via the app. To order it at the bar directly would delay service. I assume comes from Covid so understandable. Thankfully it wasn't a long distance back to the caravan for my mobile. This is in the welcome pack but arriving late with hungry kids I didn't read it right away.This is not the same in the showroom. I ordered drinks at night using this and they were never coming. Noticed a large queue at the bar. Went to investigate and it turns out you have to collect your order when in the showroom.Location is beautiful and warm despite being October. Though we did have issues with haar. I'm from a coastal town myself but this was something else. Great for Halloween visitors. Didn't particularly impact our holiday but it did rob us of the beautiful views 3 of the 4 days we were there. Beautiful rock pools by the beach, you can hear the waves crashing day and night.There is much to like about this site but I'm not sure if I'll return. Though my reasons for this are out with Parkdeans control.There's usually a sense of community amongst families on any caravan park I've used previously but this was missing when we were here.At one point I saw adults muscling in, pushing kids off arcade penny machines so they could use them.Normally queuing for anything in Scotland its impolite not to chat to those beside you in the queue. There's also an unspoken rule, you must say hello if you make eye contact when passing. Felt I'd committed a sin when applying these basic rules here!Dog mess everywhere. There are bins all around the park but no one was cleaning up after their dogs.Not sure if the weather was making people grumpy or if isolation means people have forgot how to interact with each other but there wasn't a nice atmosphere amongst guests.
Ross Mackinnon
Ross Mackinnon
20:19 24 Oct 22
The views are great and we had a nice trip away with family but I’m leaving three stars because the cleanliness of the caravan was not good at all there was a few things but they all add up there was -• McDonald’s wrappers under the bed.• No linen supplied for the beds.• sand on the carpet and worktops.• a large build up of dust on the sideboard.• and kids cereal spilled down the back of the sofa bed along with a wrapper so it was a disappointment to say the least.
Dianne Ralston
Dianne Ralston
17:56 18 Oct 22
Stayed here in September weather was lovely caravan was nice and clean with a sea view right next to beach. Good parks for kids. Had a meal in restaurant on last night and food was delicious . We took our bikes as it’s a good walk to town. Would definitely recommend staying here.
Dana McIvor
Dana McIvor
14:59 06 Sep 22
We went for the long weekend in August and really enjoyed our stay. We stayed for 3 nights and only booked our caravan the day before arriving, the caravan was modern and very clean, no complaints. We were based in the Fairways section, its a good spot. There was a smell of weed in it but Parkdean cant do anything about it but it did go away.We got booked into the pool both days, just 45 minutes at a time but it was enough time for my toddler. He loved the beach and the rockpools too, he was unsure about the evening entertainment though although other children seem to enjoy it. The Sunday night children entertainment was better than Saturdays I know there was issues on Saturday and we were only told about delays. He preferred Sunday as it had a crafts then a proper disco with the mascot but none of that happened on the Saturday, Saturday was a but disorganised.The shop is handy but closes early, restaurant food was Weatherspoon's style so nothing special but it did.Overall, we will be back. Loved it as a child and loved being back, very relaxing, beautiful setting.
Fiona Wright
Fiona Wright
20:06 29 Aug 22
We’ve been camping and so have been regular users of the shower block and toilets and washing up facilities. The site itself is in a lovely setting and the play area is good although zip wire currently broken. The beach is lovely.The toilet block is not clean. Someone must be adding paper towels and emptying bins but I noted a plaster that had been left by the sink and it’s still there 3 days later. It’s all pretty grubby. Never seen anyone cleaning. On the way to the washing up area you pass the latrine for chemical toilets and I’m pretty sure a poo has been beside it for a few days now. Wouldn’t rush to come back.
ema southgate
ema southgate
07:11 02 Aug 22
The actual park is okay, kids were happy. The location is good, nice beach and a lovely park onsite. My disappointment came with the actual cleanliness of the park facilities and our caravan.The entertainment room is obviously used mostly in the evening and I understand staff have late nights. However when you need to attend that same function room in the morning for a kids event or meet the crew I would have hoped the room would have been cleaned before hand. As it's not nice arriving with children in the morning and the tables are sticky from last night, the floor needs a good hoover and the chairs are covered in crumbs as well. As for our caravan, (pet friendly so paid more for this) upon arrival we didn't notice the smells, however by morning (once caravan doors were closed over night) the smell of wet dog (not ours) was so intense, and the carpet clearly hadn't been hoovered between guests! the caravan was offered to be hoovered. Which took the hairs yes but not the smell. So the following day the caravan was offered to have the carpet cleaned (which at that moment it was raining so we'd want to be in the caravan) and was told he's need to have wet carrots in the caravan for a few hours till it dries, which may take longer as of current weather. Upon taking the sofa bed out that night the smell, hairs and sand that were actually in the sofa bed was worse then a dog bed itself, we simply closed it and slept on the sofa as was and returned to reception in the morning. Having been there each day at least once to discuss the conditions. We were constantly told there was no other caravan, and on the last day was told 'well if it 's that bad why didn't you leave on day 1'. When you have 3 kids that have been looking forward to their holiday at the caravan for the first time and looking forward to family time together and travelled a fair distance to get there the solution is not oh kids let's pack up and go home because this place is dirty. I understand we may have been an exception, but the servo and responses relating to the cleanliness were just not helpful and never resolved the issues. And considering you pay more to have a pet there I would hope the standards are raised.
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Open from 17/03/2023 to 23/10/2023
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Grannie's Heilan Hame Holiday Park (ParkDean) Location

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